Shipping policy
Shipping Policy
Last Updated: [04/12/25]
Thank you for shopping with The Sassy Palomino Boutique! We’re committed to delivering your order quickly and securely. Please review our shipping policy below.
📦 Processing Time
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Orders are processed within 1–3 business days.
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Custom or made-to-order items may require additional time — this will be noted on the product page.
🚚 Shipping Methods & Rates
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We offer standard, expedited, and express shipping options at checkout.
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Shipping rates are calculated based on weight, destination, and chosen shipping method.
🌎 Domestic & International Shipping
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Domestic (U.S.) Shipping: Average delivery time is 3–7 business days depending on your location.
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International Shipping: Available to select countries. Delivery time ranges from 7–21 business days. Please note that customers are responsible for any customs duties or import taxes.
📍 Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking info. If you don’t see it, check your spam folder or reach out to us at lauren@sassypalominoboutique.com.
🐄 Note on Cowhide Products
Cowhide items are unique — no two are alike. Please expect natural variations in pattern and color. Some cowhide rugs or accessories may require extra time to prepare or ship due to size and packaging requirements.
⚠️ Shipping Delays
We are not responsible for delays caused by carriers, weather conditions, or customs processing. We’ll do our best to help if issues arise — just contact us!
❓ Questions?
If you have any questions about your order or shipping, don’t hesitate to contact us:
📧 lauren@sassypalominoboutique.com